I am having a great experience with this company. The staff is easy to reach and ready to answer any and all of my questions. They have exceeded my expectations in all areas for a realtor. I highly recommend them.
Thank you, Michael! It's been great working with you too! You guys are awesome people!
My wife and I have been talking about buying a house in Idaho for several years. So, my wife, two grand kids, and I decided to go have a look at real estate for the week following this past Christmas.
Driving from California, the first Idaho city we stopped in was Twin Falls. We drove around town a little bit and we saw a light on at the Gem State Realty office. My wife went in while I looked for a hotel room online. She was warmly greeted by a smiling Ron Castro. She told him what we were interested in seeing and the five of us sat in Ron’s office and got acquainted. He treated us like we were old friends.
He found several listings that he thought we’d like to see.
We met back at the office in the morning and spent several hours looking at homes in the area. The very last house he thought to show, as an afterthought, was the one we like best.
Ron knew that our intent was to spend the week driving to various cities in Idaho looking for the right place. As it turned out we didn’t stray far from Twin Falls.
We eventually made it back home and decided to put in an offer on the last one Ron showed us.
He was right on it and was our “feet and eyes” on the ground from 900 miles away. He was so helpful and eager to get all the answers we were looking for. He arranged for an inspection, he talked to various contractors for us, and was friendly and cheerful through the whole thing. Unfortunately, that deal did not work out as we all hoped. So, we decided to keep looking.
Through the miracles of the internet and, of course, Ron looking and sending us listings, we found “the one” we wanted. My wife and I arranged to fly there for a long weekend to see this house. Ron set up a showing and when we walked into the house we knew this wasn’t “the one”. Ron, not to be deterred, had other places to see.
As it turned out, before we left town we put an offer on the second house that we looked at on the first trip we made with the grandkids. It was one that the kids really liked, too.
Again, Ron jumped to the challenge of the long-distance realtor. With the exception of a few things that came up, at no fault to anyone, Ron handled everything professionally and smoothly. On several occasions we asked him to confirm answers to questions we had or to get some photos if he was in the neighborhood. He cheerfully did what we asked and more.
The whole process was made to be so much more stress-free by Ron’s diligence and drive to do a great job for us.
I highly recommend Ron Castro and Gem State realty and will definitely use them for any future real estate needs.
Jim! Thanks so much! We sure had a lot of fun together touring properties and seeing the sights of Twin Falls. So happy that you ended up with such a gem! May you have years of love, laughter, and great memories in your new Idahome! - Ron
Ron was a WONDERFUL agent. Hands down one of the best agents I've ever dealt with. He made sure we were comfortable and well versed in everything we did. He constantly checked in on us through the long process of waiting for our house to be built. He was great about talking to the sellers and making sure we got what we asked for. I couldn't have asked for a better realtor when buying our house. He made the process so easy and we are so pleased with the outcome. We've dealt with less than stellar real estate agents before and he was definitely a breath of fresh air, only showing us things that were within our price range and keeping tabs on everything making sure we were completely satisfied.
"Thank you! It was such a pleasure working with you both. Your new TKO home turned out beautiful. Congrats!! - Ron"
Ron Castro was absolutely the best realtor ever, and still is. Traveling from California we found Gem state purely by luck, from the moment we met Ron on Dec 30 2019 we have has nothing but true professionalism from him, helped us find the perfect house, escrow is done and can't wait to enjoy our new place. He helped us through each and every step of the way, was always a phone call away, hopefully he will be helping us more and more in our future to find other homes in Twin Falls
Jim and Kerry Scheidt
"Thank you, Jim and Kerry! I have truly enjoyed working with you and look forward to helping you find more Idahomes! - Ron
Business Response: Thanks so much, Jack! It was definitely well worth the wait! You got such a GREAT home.
Ron Castro was amazing and was extremely helpful and kind, I definitely recommend him.
Thanks Hunter & Kassie! Hope you and your pups are lovin' your new home! - Ron
Ron castro was absolutely amazing.....I'd recommend him to everyone I know....he handled everything with such professionalism and always treated me as if I was the only person buying a house. Through the lows and the highs I never had to worry cuz I knew he always had my back through one of the biggest decisions of my life...if I could give him more stars I would
Thank you, Quentin! So glad you guys got into such a wonderful home! - Ron
There are certain, rare individuals who take such pride in their work that it radiates. Ron Castro is one of them.
Our past home-buying experiences had led us to believe that real estate agents don’t do that much work. Boy, did Ron change that perception. Ron worked tirelessly to help us find the right home—touring over two dozen houses and conducting Facetime showings for us when we were unable to attend in-person. He was meticulous and insightful when touring houses. When we finally found our house, Ron helped us negotiate a short-term rental agreement when our closing date got delayed, helped us unload moving boxes, and even delivered our garage door opener after we’d closed. We benefited from Ron’s thoroughness at every step in the process—for example, he saved us nearly $500 at closing by catching an error in the lender’s calculation of the property tax pro-rate. Ron’s commitment to customer service can only be described as unparalleled. By the end of our home-buying process, he felt like family.
Ron is surely the “gem” of Gem State Realty.
Thanks for the kind words! You guys are awesome! - Ron
Thank you, Michelle! It was fun finding that gem of a home with you! - Ron